We really hope that you’re happy with your purchase! If you should change your mind, and wish to return anything that you have bought from DRAVASP SHROFF, we’ll be happy to refund or exchange a product provided that it is in fully re-saleable condition.
DRAVASP SHROFF has a 30 day return policy for most items, however specific return periods may apply for certain types of items, while certain items are not returnable unless there is a problem with their quality. Unfortunately, unless they are faulty or not as described, we’re unable to offer a refund or exchange on the following item categories:
- Wrong Address
- Returned by Customer
- Cancellation upon order
Note: You will be liable for reshipment costs. We do not refund orders for buyer’s remorse, and size exchanges.
Returns should be made within 20 days of your purchase in original, undamaged packaging. In most cases original and undamaged packaging refers to the manufacturer’s packaging that the product was delivered to you in. An item being returned should also be returned with any accessories, manuals and items that may have been bundled with the item.
If the product being returned is not in a fully re-saleable condition, or the packaging is damaged, or accessories, manuals or bundled items may be missing, we reserve the right to refuse a refund on the item, or deduct up to the original selling price.